The Design of Everyday Things

I shamelessly poached the title of this post from a book I’m reading for professional development: The Design of Everyday Things, by Don Norman. I don’t include books I read for anything other than pleasure in my semi-annual book reports, but product and user experience design has been so much on my mind lately that I felt compelled to write about it. This is especially because when I encounter bad design in the real world, there’s generally no one I can provide my feedback to who has any level of influence. Not that anyone reading this blog has influence over any of these issues either, but I feel better writing out my frustration.┬áHere are a few user-unfriendly experiences I’ve had this year. Continue reading →