I shamelessly poached the title of this post from a book I’m reading for professional development: The Design of Everyday Things, by Don Norman. I don’t include books I read for anything other than pleasure in my semi-annual book reports, but product and user experience design has been so much on my mind lately that I felt compelled to write about it. This is especially because when I encounter bad design in the real world, there’s generally no one I can provide my feedback to who has any level of influence. Not that anyone reading this blog has influence over any of these issues either, but I feel better writing out my frustration. Here are a few user-unfriendly experiences I’ve had this year. Continue reading →
Two years ago today, I was a fresh and utterly overwhelmed face sitting in a product training course at the LogRhythm headquarters. I didn’t know what I was getting into or if it would really be a good fit for me, but I had been handed an opportunity at a successful and growing company, so there I was.
The job turned out to be an excellent fit and for quite some time now, I’ve felt like I’ve had my next three to seven years mapped out professionally. This is a big statement coming from me, given that my record for full time employment with a single company is only two years and eleven months. Continue reading →
And so do I. Our skills aren’t they same, but they are equally valuable. This is what I’d like people I work with to understand.
Part of being a technical writer or editor means being invisible and vastly underappreciated. We don’t get a byline or an author credit anywhere. People often toss our creations aside, preferring to figure out how the product works on their own. And for the most part, we don’t mind. We wouldn’t do what we do otherwise. But being devalued by your own co-workers and collaborators, the people who do the “real” work—the subject matter experts (SMEs), the engineers—can really get under our skin. Continue reading →
Ok, yes, it’s cliché to write about what you are thankful for on Thanksgiving. Several-years-ago-me would have rolled my eyes at the thought, just as I rolled my eyes at all things holiday related because of the commercialism and forced nature of it. I still despise the commercial side and don’t decorate or celebrate in any big way (because by the time Christmas rolls around we’ve been subject to decorations and holiday music for two goddamn months already in every store and on every street corner!), but I have adapted slightly and brought a little holiday spirit into my life in my own way.
Adult life goes by fast. I mean, remarkably fast. I look back on events that happened five years ago with certainty that they only happened a few months ago. Sometimes it takes literally months of planning and trial and error to finally get together with a friend for lunch because our schedules are so hectic and rapidly changing. And I still am unconvinced that 40 is just around the corner. So, the way I see it now, it’s nice to have a day on the calendar dedicated to giving your beloved some extra attention, to appreciating your parents, or to reveling in the fact that you are alive on this amazing planet for another year. It doesn’t have to be commercial at all. There doesn’t have to be a big sit-down dinner or a parade or a massive family picnic. It’s about taking a moment. And so, especially because my life satisfaction level is currently around 96%, today I’m taking a moment to write about what I am thankful for in my life. Continue reading →
As of today, I have officially had a downtown Boulder address for six months. Once upon a time, I lived in a city of 12 million. Now I live in a town of 100,000. Sure, that’s ten times the size of the town I grew up in, but it is still very, very small. Unless you are a total hermit with no social or professional network at all, if you live here, expect to run into people you know. And behave yourself accordingly.
My era of “Oh hey, fancy seeing you here!” started in the worst possible way on March 25 when The Writer took me to a dinner party at his best friend’s house. As we were picking up dessert at a grocery store, a dark angel crossed our path: the ex-boyfriend of a close friend of mine. A man who is friends with my ex and whom no one likes. No one has ever liked him, even before he moved out of my friend’s house in the middle of the day without having the decency to tell her the years-long relationship was over. We jutted our chins out at each other by way of reluctant acknowledgement and continued on. His appearance was an omen of worse things to come. When we arrived at the hosts’ home, my date introduced me to his best friend first and then to his best friend’s girlfriend. And that’s when I went nearly brain dead, taking great effort to force my smile muscles to move into shape and sticking my arm out zombie-stiff to shake her hand. I was incapable of being genuine because my mind was frozen in a state of horror. The girlfriend was an intimacy coach who had held a group session that my ex and I had gone to together. A most uncomfortable four hours ensued. Continue reading →
Therese had thought: she is not ill, she is not a beggar, she simply works here.